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HyperX Customer FAQ

Top Answers & How-to Guides

What is HyperX's Phone Number?

The question we are asked most often is about how to talk to HyperX customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty and Returns

How do I register my HyperX product for warranty?

To register a HyperX product for warranty, visit the official HyperX website and locate the registration section. Fill out the...
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Does HyperX offer a warranty on their products?

HyperX does provide warranties on their products, which vary between one and two years depending on the item. These warranties...
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What is the return policy for HyperX items?

HyperX generally allows returns within around thirty days if items are in original condition and packaging. Proof of purchase...
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Products and Purchasing

Are there any promotions currently available for HyperX products?

HyperX runs various promotions and discounts on their products throughout the year, which can vary based on different factors....
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What products does HyperX offer?

HyperX provides a wide array of products tailored for gaming and esports fans, including high-performance gaming headsets,...
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How do I find the right HyperX product for me?

To choose the right HyperX product, start by identifying its intended use, like gaming or audio. Set a budget as HyperX has...
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Where can I purchase HyperX products?

HyperX products are available for purchase through various online and physical retailers, such as Amazon, Newegg, and Best Buy....
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Support and Assistance

How can I contact HyperX support for assistance?

For assistance, users can access the HyperX website to find a support section with resources like FAQs and product guides. The...
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How do I clean and maintain my HyperX gaming gear?

To properly clean and maintain HyperX gaming equipment, regularly wipe headsets with a soft cloth, unplug keyboards before...
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Does HyperX have a community or support forum?

HyperX does not maintain an official community or support forum but users can discuss products on various gaming and tech...
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Compatibility and Features

What gaming platforms are compatible with HyperX products?

HyperX products are designed for use with various gaming platforms, including major consoles like PlayStation and Xbox, as well...
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What features should I consider when choosing a HyperX headset?

When selecting a HyperX headset, key features to consider include sound quality, comfort, microphone clarity, wireless...
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Events and Updates

What inspired the design of HyperX products?

HyperX designs its products with a focus on the needs of gamers, emphasizing performance, comfort, and aesthetics. Inspired by...
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How can I stay updated on new HyperX product releases?

To stay informed about new product releases from HyperX, one can visit their official website, follow their social media...
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Does HyperX have a loyalty program for customers?

HyperX does not have a traditional loyalty program, but they engage customers through community-building initiatives and...
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Are there any upcoming HyperX events or sponsorships?

HyperX is actively involved in numerous events and sponsorships, including esports tournaments and gaming conventions, often...
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