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Hudson Valley Bank Customer FAQ

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How do I Contact Hudson Valley Bank Customer Service?

The question we are asked most often is about how to talk to Hudson Valley Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the different types of accounts offered by Hudson Valley Bank?

Hudson Valley Bank offers various account types, including personal checking and savings accounts with features like online...

What is the minimum balance required for a Hudson Valley Bank account?

The minimum balance needed for an account at Hudson Valley Bank depends on the specific type of account, as different accounts...
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Recent Hudson Valley Bank Customer Questions

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Account Types and Features

What are the different types of accounts offered by Hudson Valley Bank?

Hudson Valley Bank offers various account types, including personal checking and savings accounts with features like online...
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What is the minimum balance required for a Hudson Valley Bank account?

The minimum balance needed for an account at Hudson Valley Bank depends on the specific type of account, as different accounts...
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Are there any special accounts for students or young adults?

Hudson Valley Bank provides several financial products tailored for students and young adults, including checking accounts with...
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What are the benefits of a money market account at Hudson Valley Bank?

A money market account at Hudson Valley Bank provides various benefits, including competitive interest rates, limited...
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Account Management

Can I transfer funds between my Hudson Valley Bank accounts?

Customers can transfer funds between their Hudson Valley Bank accounts using the online banking platform or mobile app. For...
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Are there any digital banking features that simplify account management?

Hudson Valley Bank offers numerous digital banking features for efficient account management, including online and mobile...
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Can I set up automatic transfers between accounts?

Yes, Hudson Valley Bank allows customers to set up automatic transfers between accounts, which aids in managing finances...
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Fees and Transactions

What are the fees associated with Hudson Valley Bank accounts?

Hudson Valley Bank has various accounts with differing fees, including monthly maintenance, transaction fees for exceeding...
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Can I use my Hudson Valley Bank debit card internationally?

Hudson Valley Bank typically permits international use of their debit cards, but customers should notify the bank before...
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How do you handle fraudulent transactions on my account?

Hudson Valley Bank prioritizes fraud prevention by monitoring accounts for unusual transactions. Customers are encouraged to...
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Financial Education

What insurance options are available for my deposits?

Hudson Valley Bank offers protection for deposits primarily through FDIC insurance, covering up to $250,000 per depositor per...
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What resources do you offer for financial education?

Hudson Valley Bank offers various educational resources for financial literacy, including articles, guides, and infographics on...
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Security and Alerts

What security measures are in place to protect my accounts?

Hudson Valley Bank implements a variety of security measures, including encryption for online transactions, multi-factor...
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Will I receive any alerts regarding unusual account activities?

Hudson Valley Bank provides services that include alerts for unusual account activities, which are sent through email or text...
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