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Huawei Customer FAQ

Top Answers & How-to Guides

What is Huawei's Phone Number?

The question we are asked most often is about how to talk to Huawei customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are Huawei smartphones water-resistant?

No, Huawei smartphones are not inherently water-resistant. While some Huawei models may offer a certain level of protection against...
Ask any question you have about Huawei customer service, get an answer now.
Contact Huawei customer service

Products

What products does Huawei offer?

Huawei offers a wide range of products across multiple categories. As a leading global provider of telecommunications equipment and...
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Purchase Locations

Where can I purchase Huawei products?

You can purchase Huawei products from various authorized retailers and online platforms. Huawei has a wide distribution network, making...
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Smartphone Features

What are the key features of Huawei smartphones?

Huawei smartphones offer a range of key features that set them apart from other devices. One prominent feature is their impressive...
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SIM Cards

Do Huawei devices support multiple SIM cards?

Yes, Huawei devices support multiple SIM cards. Huawei smartphones and tablets come in various models that offer dual SIM support,...
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Warranty Policy

What is Huawei's warranty policy?

Huawei's warranty policy ensures that their products are free from defects in design, materials, and workmanship. The warranty period...
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Compatibility

Are Huawei devices compatible with other brands?

Yes, Huawei devices are compatible with other brands. Huawei has taken steps to ensure that their devices support industry standards...
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Data Transfer

Can I transfer data from my old phone to a Huawei device?

Yes, you can transfer data from your old phone to a Huawei device. Huawei provides several methods to move your data seamlessly. One...
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Privacy and Security

What is Huawei's stance on privacy and data security?

Huawei prioritizes privacy and data security. As a responsible technology company, we are committed to upholding the highest standards...
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Water Resistance

Are Huawei smartphones water-resistant?

No, Huawei smartphones are not inherently water-resistant. While some Huawei models may offer a certain level of protection against...
Read more

Help me with my Huawei customer service issue

Ask any question you have about Huawei customer service. We will do our best to get you answers right away.
We look to the Huawei issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Huawei issues reported to GetHuman
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