What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product from Horizon Hobby, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the problem and ensure you receive a replacement or refund for the faulty item. It is important to keep all packaging and documentation related to the product to assist in the return process. Our team is dedicated to providing excellent customer service and will do everything we can to make it right.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Horizonhobby.com?
If you need to call Horizonhobby.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Horizonhobby.comHorizonhobby.com
Find a list of many popular Horizonhobby.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Horizonhobby.comHorizonhobby.com Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!