What is the return policy?
Asked 6 months ago
Our return policy at Horizonhobby.com is designed to provide you with a hassle-free experience. If you are not completely satisfied with your purchase, you can return most new, unused items within 30 days of delivery. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Please note that some items, such as opened electronic products or special orders, may be subject to a restocking fee. Additionally, original shipping charges are non-refundable unless the return is a result of our error. For more detailed information and to review our complete return policy, please visit our website or contact our friendly customer service team.
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