Can I cancel my order after it has been placed?

Asked 6 months ago
Yes, you can cancel your order after it has been placed on Horizonhobby.com. We understand that circumstances can change or you may have second thoughts about your purchase. We strive to provide the best customer service possible, and that includes flexibility with order cancellations. However, please keep in mind that we process orders quickly to ensure prompt delivery. Therefore, we kindly request that you contact our customer service team as soon as possible to request a cancellation. This will allow us to check the status of your order and assist you accordingly. If your order has already been shipped, we may not be able to cancel it, but we can provide guidance on how to return the item if needed.
Christian Allen is the editor / author responsible for this content.
Answered Nov 1, 2023

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