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Hitchfinder.com Customer FAQ

Top Answers & How-to Guides

What is Hitchfinder.com's Phone Number?

The question we are asked most often is about how to talk to Hitchfinder.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Hitchfinder.com Customer Questions

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Hitch Search Information

Can I search for hitches based on the make and model of my vehicle?

Hitchfinder.com allows users to search for hitches by entering their vehicle's make, model, and year, ensuring that they find...
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What types of hitches are available on Hitchfinder.com?

Hitchfinder.com offers several types of hitches, including receiver, fifth wheel, gooseneck, bumper pull, and weight...
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Can I find hitches for both cars and trucks on Hitchfinder.com?

Yes, Hitchfinder.com offers a diverse range of hitches suitable for both cars and trucks, helping users find the perfect hitch...
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Installation Resources

Do I need any additional accessories for installing a hitch?

When installing a hitch, you may require additional accessories like wiring harnesses for trailer lights, mounting hardware,...
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What resources does Hitchfinder.com provide for installation guides?

Hitchfinder.com provides various resources for installation guides, including detailed manuals, visual aids, and tips for...
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Are there any video guides for installing hitches?

Hitchfinder.com offers helpful video guides for hitch installation, detailing various types and providing necessary tools and...
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Ordering and Shipping

What is the shipping time for hitches ordered on Hitchfinder.com?

Shipping times for hitches on Hitchfinder.com depend on the product, shipping method, and location. Typically, items ship...
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Can I track the status of my hitch order on Hitchfinder.com?

Hitchfinder.com generally offers tools for customers to track their hitch orders, often sending a confirmation email with...
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Are there any discounts or promotions available when buying a hitch on Hitchfinder.com?

Hitchfinder.com often has promotions and discounts on hitches, but these can change. It is beneficial to frequently check the...
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Return and Warranty Policies

What is the return policy for hitches purchased on Hitchfinder.com?

Hitchfinder.com generally allows returns on hitches within approximately thirty days if items are unused and in original...
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Can I return a hitch if it doesn't fit my vehicle?

Hitchfinder.com advises that returns for incompatible hitches vary by seller. Typically, returns are accepted for unused items...
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What is the warranty on hitches purchased from Hitchfinder.com?

The warranty for hitches from Hitchfinder.com varies by brand and model, ranging from one year to lifetime coverage. It...
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Customer Feedback

Do you have a selection of used hitches?

Hitchfinder.com primarily offers a platform for purchasing hitches, which may include some used options depending on seller...
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Do you offer customer reviews for the hitches?

Hitchfinder.com provides user-generated reviews on various hitches and towing accessories, which can be found on product pages....
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What is the difference between weight-distributing and regular hitches?

The main distinction between weight-distributing hitches and regular hitches is in weight management. Regular hitches connect...
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