What is your claims process like?

Hegerty Insurance has a claims process designed to be straightforward and user-friendly, helping clients navigate the often complex aftermath of an incident. Typically, the first step in the claims process involves the policyholder notifying the insurance agency of the incident. This notification can usually be done through various methods, including online forms or through a designated claims phone line. Once Hegerty is informed, they will initiate a claims file and assign a claims adjuster to the case. The claims adjuster will then gather essential information pertaining to the incident, such as details of the policyholder’s coverage, any necessary documentation, and statements from involved parties. Depending on the nature of the claim, the adjuster may need to investigate further, which could involve inspections, evaluations of damage, or consultations with third-party professionals. After the claim is thoroughly reviewed, Hegerty Insurance will communicate the decision to the policyholder, detailing any payouts or recommended actions. Throughout this process, policyholders are kept informed and supported, ensuring they understand each step. For specific inquiries regarding their claims process, individuals may wish to refer to the current information available on the Hegerty Insurance website.