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Havertys.com Customer FAQ

Top Answers & How-to Guides

What is Havertys.com's Phone Number?

The question we are asked most often is about how to talk to Havertys.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the delivery charges for my area?

At Havertys.com, we strive to provide you with the best shopping experience and convenient delivery services. Our delivery charges...
Ask any question you have about Havertys.com customer service, get an answer now.

Recent Havertys.com Customer Questions

A purchased a sofa less than 6 mos and the leather has torn in two sofa cushions

We're sorry to hear about the issue with your sofa. Havertys offers a one-year manufacturer’s warranty from the date of delivery or pick up. This warranty includes defects in materials and workmanship. If your sofa's leather has torn, it might be covered depending on the details of the problem. Please note that the warranty does not cover damage caused by improper use or accidents. We recommend reaching out to Havertys customer service with your order details for them to resolve your problem. They will be able to guide you on the next steps and actions that can be done depending upon the specific situation.
Asked Jun 1, 2024 12:41 AM

Help me with my Havertys.com customer service issue

Ordering

How do I place an order online?

To place an order online at Havertys.com, simply browse our website and add items to your shopping cart. Once you have selected all...

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but there are certain conditions and timeframes to consider. If...

Payment

What payment methods are accepted on Havertys.com?

Havertys.com offers a variety of convenient payment methods to ensure a seamless shopping experience. We accept all major credit cards,...

Tracking

Can I track my order status?

Yes, you can track your order status on Havertys.com. Once you have placed an order, you will receive an order confirmation email with...

Returns

What is Havertys' return policy?

Havertys' return policy aims to ensure customer satisfaction. If you're not completely happy with your purchase, you can return or...

Assembly

Do you offer assembly services for furniture?

Yes, Havertys offers assembly services for furniture. Our team of experienced professionals is trained to efficiently assemble and...

Financing

Do you offer financing options for furniture purchases?

Yes, Havertys offers financing options for furniture purchases to provide flexible payment plans for its customers. Through the Havertys...

Warranty

What is the warranty on Havertys furniture?

Havertys offers a comprehensive warranty on their furniture to ensure customer satisfaction. The exact warranty terms may vary depending...

Promotions

Are there any discounts or promotions currently available?

Yes, Havertys offers various discounts and promotions at different times throughout the year. We believe in providing value to our...

Shipping

Do you offer international shipping?

Yes, Havertys.com offers international shipping to select countries. We understand that our customers reside in various regions across...

Delivery

What are the delivery charges for my area?

At Havertys.com, we strive to provide you with the best shopping experience and convenient delivery services. Our delivery charges...
We look to the Havertys.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Havertys.com issues reported to GetHuman
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