What if I have a problem with a transaction on Half.com?
If you encounter any issue with a transaction on Half.com, we are here to help resolve it swiftly and efficiently. To address problems or concerns, we recommend following these steps. Firstly, we encourage buyers and sellers to communicate directly through our secure messaging system to address any misunderstandings or resolve disputes. If that doesn't resolve the issue, our customer support team is available to assist. Contact us with a detailed explanation of the problem, providing relevant information such as order number, item description, and any supporting evidence. Our team will explore the matter and work towards a fair resolution. We strive to ensure that all transactions on Half.com are successful, and our dedicated support is here to assist you throughout the process.
Answered May 3, 2024
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