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Can I return or exchange items purchased on Half.com?

Asked 2 years ago
Half.com operates as a marketplace that connects buyers and sellers, which affects the return and exchange policies. Generally, the return and exchange policies depend on the individual sellers rather than Half.com itself. Each seller may set their own return policies, which can vary widely. It is essential for buyers to review the specific return policy associated with the item they wish to purchase, as this information is often listed on the product page. Typically, items that are used or pre-owned may have different return possibilities compared to new items. Buyers may find that some sellers accept returns within a specific time frame, while others may have a strict no-return policy. It is advisable to pay close attention to the condition of the item and any accompanying descriptions to avoid surprises after the purchase. If a buyer believes there is a significant issue with an item received, such as it being damaged or not as described, it may be possible to initiate a return or to discuss an exchange directly with the seller. To find specific information regarding a purchased item, buyers can check the order details in their Half.com account or look for any contact information for the seller that may be available on the website. This allows them to get in touch directly with the seller to discuss any concerns regarding returns or exchanges.
Answered Aug 28th 2025

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