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HBC Credit (Canada) Customer FAQ

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What is HBC Credit (Canada)'s Phone Number?

The question we are asked most often is about how to talk to HBC Credit (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I manage my HBC Credit card account online?

Managing an HBC Credit card account online offers customers convenience. Users can log in on the HBC Credit website with their...
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HBC Credit Card Basics

What is an HBC Credit card?

An HBC Credit card is a retail credit card from Hudson's Bay Company in Canada that enables purchases at Hudson's Bay, online,...
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What are the benefits of having an HBC Credit card?

Owning an HBC Credit Card offers numerous advantages for shoppers, such as earning rewards points on purchases that can be...
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What is the interest rate on HBC Credit cards?

Interest rates on HBC credit cards vary based on the card type and the associated terms. Generally, there are different rates...
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What is the credit limit for HBC Credit cards?

The credit limit for HBC Credit cards varies based on factors like creditworthiness, income, and credit history. Limits are...
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Usage and Management

Can I use my HBC Credit card for online purchases?

HBC Credit cards are suitable for online purchases at many retailers, especially those linked to Hudson's Bay. It is essential...
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Can I add an authorized user to my HBC Credit card?

Yes, it is usually possible to add an authorized user to an HBC Credit card, allowing them to make purchases without being...
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How can I manage my HBC Credit card account online?

Managing an HBC Credit card account online offers customers convenience. Users can log in on the HBC Credit website with their...
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Fees and Payments

What happens if I miss a payment on my HBC Credit card?

When a cardholder fails to make a payment on their HBC Credit card, they may face late fees and higher interest rates on the...
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Is there a fee for using my HBC Credit card abroad?

HBC Credit (Canada) usually charges fees for foreign transactions made with the HBC Credit card abroad, typically based on a...
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Is there a grace period for HBC Credit card payments?

HBC Credit (Canada) usually provides a grace period for payments, allowing time to pay off balances before interest starts...
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Security and Policy

What is the HBC Credit card return policy?

HBC Credit follows Hudson's Bay Company's return policy, allowing returns generally within 30 days of purchase, though some...
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What happens if my HBC Credit card is lost or stolen?

If an HBC Credit card is lost or stolen, the cardholder should act quickly by reporting it to customer service to prevent...
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