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What is the HBC Credit card return policy?

Asked 2 years ago
HBC Credit, which operates under several names including Hudson's Bay Credit and HBC Financial, follows the standard return policy set forth by Hudson's Bay Company. Typically, customers can return items purchased with an HBC Credit card within a specific timeframe, which is generally 30 days from the date of purchase. However, there are certain exceptions based on the type of merchandise. For example, items such as final sale items, opened electronics, and certain beauty products may have different return guidelines. It is important to retain your receipt or proof of purchase, as HBC Credit requires this documentation in order to process returns smoothly. Refunds for returns made with the HBC Credit card are generally credited back to the same card used for the original purchase. In cases where the card is no longer valid, customers may be issued a store credit. To get the most accurate and detailed information regarding return policies, it is advisable to check the current web page dedicated to returns on the Hudson's Bay Company website, as policies can change and vary by specific product categories.
Answered Aug 17th 2025

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