The HBC Credit card return policy allows customers to return items purchased with the card within 30 days of the purchase date. The items must be in their original condition, unused, and have all original tags and packaging intact. Refunds will be issued in the original form of payment or credited to the customer's HBC Credit card. However, some items are non-returnable including final sale items, personalized items, gift cards, and swimwear. Additionally, furniture and mattresses must be returned within 14 days and electronics within 30 days. To initiate a return, customers can visit any Hudson's Bay or Home Outfitters store, or contact customer service for further assistance.
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