Can I cancel or modify my order after it has been placed?

Asked 6 months ago
Yes, you may cancel or modify your order after it has been placed, but only if it hasn't entered the shipping process. To make changes, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, we will be unable to cancel or modify it. In such cases, you may either refuse delivery of the package or return it to us for a refund or exchange, adhering to our return policy. It is important to act promptly to ensure the highest chance of success in canceling or modifying your order.
Answered Nov 2, 2023

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