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Granite City Electric Customer FAQ

Top Answers & How-to Guides

What is Granite City Electric's Phone Number?

The question we are asked most often is about how to talk to Granite City Electric customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order?

Yes, you will need an account to place an order with Granite City Electric. Creating an account allows us to provide you with a seamless...

Does Granite City Electric offer installation services?

Yes, Granite City Electric understands the importance of providing installation services to our customers. We offer comprehensive installation...
Ask any question you have about Granite City Electric customer service, get an answer now.
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Order Status

How can I find the status of my order?

To check the status of your order, you can log into your account on our website and view your recent orders. You can also contact our...
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Can I track my order?

Yes, you can easily track your order placed with Granite City Electric. Once your order has been processed and shipped, you will receive...
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Products

What products does Granite City Electric offer?

Granite City Electric offers a wide range of electrical products for residential, commercial, and industrial purposes. Our extensive...
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Store Locations

Where are Granite City Electric's store locations?

Granite City Electric has multiple store locations conveniently spread across Massachusetts and Rhode Island. Our store network includes...
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Account Setup

Do I need an account to place an order?

Yes, you will need an account to place an order with Granite City Electric. Creating an account allows us to provide you with a seamless...
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Payment Methods

What are the accepted payment methods?

At Granite City Electric, we offer a variety of convenient and secure payment methods to cater to our customers' diverse needs. We...
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Return Policy

What is Granite City Electric's return policy?

Granite City Electric has a customer-friendly return policy. If you are not completely satisfied with your purchase, you can return...
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Bulk Discounts

Does Granite City Electric offer discounts for bulk orders?

Yes, Granite City Electric offers discounts for bulk orders. We understand that customers may require larger quantities of electrical...
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Shipping

What are the shipping options and costs?

At Granite City Electric, we provide various shipping options to accommodate your needs. For smaller orders, we offer convenient ground...
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Warranties

Are there any warranties on the products?

Yes, Granite City Electric provides warranties on their products. The company understands the importance of customer satisfaction and...
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Order Changes

Can I cancel or modify my order after it has been placed?

Yes, customers have the option to cancel or modify their order at Granite City Electric after it has been placed. However, there are...
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Installation Services

Does Granite City Electric offer installation services?

Yes, Granite City Electric understands the importance of providing installation services to our customers. We offer comprehensive installation...
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Help me with my Granite City Electric customer service issue

Ask any question you have about Granite City Electric customer service. We will do our best to get you answers right away.
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