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Granite City Electric Customer FAQ

Top Answers & How-to Guides

What is Granite City Electric's Phone Number?

The question we are asked most often is about how to talk to Granite City Electric customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order?

An account is not mandatory to place an order at Granite City Electric, but it can simplify order management, tracking, and...
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Recent Granite City Electric Customer Questions

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Order Management

How can I find the status of my order?

To check your order status with Granite City Electric, you can find a tracking link in your confirmation email or visit their...
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Can I track my order?

Customers can track their orders with Granite City Electric through a confirmation email that includes tracking details. If the...
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Can I cancel or modify my order after it has been placed?

Granite City Electric generally allows cancellations or modifications if the order has not yet been processed. However, once...
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Products and Services

What products does Granite City Electric offer?

Granite City Electric provides a wide range of electrical and lighting products catering to contractors and residential...
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Are there any warranties on the products?

Granite City Electric typically provides various warranties on its products, dependent on the type and manufacturer. Most items...
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Does Granite City Electric offer installation services?

Granite City Electric primarily functions as a wholesale distributor of electrical products and does not provide installation...
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Shipping and Returns

Where are Granite City Electric's store locations?

Granite City Electric has multiple store locations mainly in Massachusetts, Rhode Island, and New Hampshire. These stores offer...
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What is Granite City Electric's return policy?

Granite City Electric has a return policy aimed at customer satisfaction, allowing returns within a set timeframe for unused,...
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What are the shipping options and costs?

Granite City Electric provides multiple shipping options, including standard and expedited delivery. Shipping costs depend on...
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Payment and Discounts

Do I need an account to place an order?

An account is not mandatory to place an order at Granite City Electric, but it can simplify order management, tracking, and...
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What are the accepted payment methods?

Granite City Electric usually accepts major credit cards, electronic checks, bank transfers, and cash at locations. Payment...
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Does Granite City Electric offer discounts for bulk orders?

Granite City Electric usually has competitive pricing and may provide discounts for bulk orders, particularly for businesses or...
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