What should I do if I receive a damaged or defective item?
Asked 6 months ago
If you receive a damaged or defective item from Grainger, please contact their customer service team as soon as possible. Provide details about the issue and they will assist you with returning the item and processing a replacement or refund. It is important to inspect your order upon delivery and report any issues promptly to ensure a quick resolution. Grainger is committed to ensuring customer satisfaction and will work to address any problems with your order efficiently.
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