What is Grainger's return policy?

Grainger's return policy ensures customer satisfaction with their purchases. If you are not completely satisfied with the products purchased from Grainger, you can return them within 30 days of the purchase date, accompanied by the original sales receipt. Items must be in their original packaging, unopened, and in resalable condition. Grainger will issue a full refund to the original form of payment, excluding shipping and handling fees. In case of defective or damaged products, Grainger will provide a replacement or repair, as applicable. Returns can be made either in-store or by contacting customer service to arrange for pickup or return shipping. Grainger strives to make the return process hassle-free and guarantees customer satisfaction with their industry-leading return policy.