Do I need to show identification when boarding the bus?

Yes, it is necessary to bring a valid form of identification upon boarding the bus. GotoBus requires passengers to present a photo ID as a means of verification before allowing them to board. The identification must match the name provided during ticket purchase or reservation. Acceptable forms of identification include a driver's license, passport, or government-issued ID. This policy is in place to ensure the safety and security of all passengers and to prevent fraudulent activity. Failure to produce a valid ID may result in the denial of boarding. Therefore, it is highly recommended to have proper identification available when traveling with GotoBus to avoid any inconvenience or disruption to your journey.