What is your return policy for items purchased on Gothamcityonline.com?

Our return policy for items purchased on Gothamcityonline.com is designed to ensure customer satisfaction. If you are unsatisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. The item must be in its original condition with all tags and packaging intact. To initiate a return, simply contact our customer service team with your order details, and they will provide you with a return authorization number and further instructions. Please note that some exclusions may apply, such as personalized or final sale items. Additionally, return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part. We strive to make the return process as smooth as possible, ensuring a positive shopping experience for our customers.