What is your policy for pre-orders?

Gotham City Online has a specific policy in place for pre-orders designed to provide customers with a smooth purchasing experience. When a customer places a pre-order for an item, they are essentially reserving the product before it becomes available for general sale. Typically, pre-orders are offered for highly anticipated items, such as limited editions or exclusive releases. Customers should be aware that the expected delivery dates for pre-ordered items are provided at the time of purchase. However, these dates can sometimes change based on factors such as production delays, shipping issues, or supply chain disruptions. Gotham City Online aims to keep customers informed about any changes to these expected timelines. Generally, customers are charged at the time of the pre-order, which secures the item for them. It is also important to note that in the event of a cancellation, specific guidelines may apply regarding refunds or exchanges, and these details would be outlined in the terms and conditions. For the most accurate and up-to-date information regarding pre-order policies, customers are encouraged to check the relevant sections of the Gotham City Online website.