1. All Companies › 
  2. Gog.com Customer Service › 
  3. FAQ
Updated

Gog.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Gog.com Customer Service?

The question we are asked most often is about how to talk to Gog.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is GOG Connect and how does it work?

GOG Connect is a feature on Gog.com that allows you to link your existing Steam library and import selected eligible games onto your...
Ask any question you have about Gog.com customer service, get an answer now.
Contact Gog.com customer service

Refund Policy

Is there a refund policy for games bought on GOG.com?

Yes, GOG.com has a refund policy for games purchased on their platform. If you are not satisfied with a game, you can request a refund...
Read more

Multi-device Play

Can I play my purchased games on multiple devices?

Yes, you can play your purchased games on multiple devices. GOG.com allows you to download the games you purchase directly to your...
Read more

Internet Connection

Do I need an internet connection to play games on GOG.com?

No, an internet connection is not required to play games on GOG.com. GOG.com offers both online and offline play options. Once you...
Read more

GOG Wallet

What are GOG Wallet funds and how can I use them?

GOG Wallet funds are a convenient way to pay for games and other digital content on GOG.com. When you add funds to your GOG Wallet,...
Read more

GOG Galaxy

What is the GOG Galaxy client and how do I use it?

The GOG Galaxy client is a platform developed by GOG.com to enhance the gaming experience on their site. It allows users to easily...
Read more

System Requirements

Are there any system requirements for games on GOG.com?

No, GOG.com eliminates system requirements to provide a hassle-free gaming experience. All games on GOG.com are designed to be compatible...
Read more

Discounts/Promotions

Are there any discounts or promotions available on GOG.com?

Yes, GOG.com frequently offers discounts and promotions on a wide range of games. They have regular sales and seasonal events where...
Read more

GOG Connect

What is GOG Connect and how does it work?

GOG Connect is a feature on Gog.com that allows you to link your existing Steam library and import selected eligible games onto your...
Read more

Help me with my Gog.com customer service issue

Ask any question you have about Gog.com customer service. We will do our best to get you answers right away.
We look to the Gog.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Gog.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated