Is there a refund policy for games bought on GOG.com?
Yes, GOG.com has a refund policy for games purchased on their platform. If you are not satisfied with a game, you can request a refund within 30 days from the date of purchase. This policy applies to all games, including those in pre-order status. Refunds are processed as GOG Wallet funds, which can be used towards future purchases on the GOG.com platform. However, there are certain conditions to be eligible for a refund. The game must not have been played for more than 2 hours, downloaded, or activated. Additionally, any bundled bonus content provided with the game must be unused. GOG.com ensures a hassle-free refund process to provide customers with a satisfactory experience.
Answered Nov 2, 2023
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