Can I cancel my order after it has been placed?

Asked a year ago
Yes, you can cancel your order on Gilt.com after it has been placed, but it is subject to certain conditions. If you change your mind about a purchase, you have a limited time window to cancel your order. To cancel, go to your order history and select the Cancel Order option. However, you can only cancel an order if it has not yet been processed for shipping. If the item has already been shipped, you won't be able to cancel it, but you can still initiate a return. It's important to note that some items may not be eligible for cancellation or return due to their nature or specific sale conditions. Reach out to Gilt's customer service for any further assistance.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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