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How Can I Request a Payment Extension from Georgia Power?

In a nutshell: Georgia Power offers residential and commercial utility services and serves the entire state of Georgia. Its Pay-by-Day feature lets customers lock in one consistent daily rate year-round, regardless of the season. Ideal for budget-friendly customers, the program gives you control of how much, how often, and when you pay your utility bill. Note that you must be a customer for at least 12 months to benefit from this. In addition, Georgia Power also offers payment extensions or installment plans. Read this helpful guide to know more about the programs.

Introduction

Georgia Power offers residential and commercial utility services and serves the entire state of Georgia. Its Pay-by-Day feature lets customers lock in one consistent daily rate year-round, regardless of the season. Ideal for budget-friendly customers, the program gives you control of how much, how often, and when you pay your utility bill. Note that you must be a customer for at least 12 months to benefit from this. In addition, Georgia Power also offers payment extensions or installment plans. Read this helpful guide to know more about the programs.

Opt for the Installment Plan

With Georgia Power, you can settle your bill in monthly installments. If you want to take advantage of this, fill out this form. Enter your account number, a 10-digit number located just below Contact Us in your bill. Then, follow the instructions to set up the payment plan and confirm it.

Also, Georgia Power offers a Pick a Due Date program, which allows you to choose a date that's convenient for you. Now you can select a date that aligns with your payday, helping ensure you never miss a payment. You can call Georgia Power's 1-800 number to benefit from the program.

Apply for a Bill Discount

Georgia Power customers can also apply for a bill discount to help them save money on their bills. You must receive Supplemental Security Income, participate in a Federal Housing Choice Voucher Program, receive Social Security Disability Insurance, or be at least 65 years old or older to be eligible for the program. Just answer the qualifying questions to know whether you qualify, and fill out the form completely to apply for the discount.

If you have concerns or questions about payment plans or extensions, start a chat with a Georgia Powers. Check out the next steps.

Start a Chat

Just select Payment Arrangement and follow the prompts to start a chat.

Call Them Directly

The Contact Us page also has the Give Us a Call feature. You can speak to a live customer service representative and ask about payment plans or extensions. If you don't like very long hold times, this is also where we come in. We can call them on your behalf.

To help you take control of your bills, we suggest choosing the right Rate Plan options. Opt for a FlatBill for a fixed, year-round rate. Georgia Power's Smart Usage program lets you save money by spreading out your use of major appliances. Some customers may even utilize the Prepay program to help better manage their budget. To know more about Georgia Power's Rate Plans, we recommend calling them directly.

Conclusion

After setting up an extension or payment plans with Georgia Power, the next step is to pay your bills. The utility company offers traditional payment methods, including phone and mail payments. Customers can also visit an authorized payment location to pay their bills. For convenience, you can pay with your credit or debit card or with your digital wallet. You can also set up Auto Pay to ensure you never miss a payment. Commercial customers can utilize Automated Clearing House or Electronic Data Interchange to pay their bills. Still have questions about extensions and settling your bills? Contact Support today.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Georgia Power

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