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Genesis Auto Parts Customer FAQ

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What is Genesis Auto Parts's Phone Number?

The question we are asked most often is about how to talk to Genesis Auto Parts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Genesis Auto Parts Customer Questions

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Location and Contact

Where is Genesis Auto Parts located?

Genesis Auto Parts operates multiple locations throughout the United States, featuring warehouses and distribution centers to...
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What are the hours of operation for Genesis Auto Parts?

Genesis Auto Parts usually functions during standard business hours, often opening from around 8:00 AM to 5:00 or 6:00 PM on...
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Product Information

What types of auto parts does Genesis Auto Parts sell?

Genesis Auto Parts sells an extensive assortment of automotive components including engines, transmissions, brakes, electrical...
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Are the parts sold by Genesis Auto Parts new or used?

Genesis Auto Parts provides both new and used automotive components. The selection depends on availability, with new parts...
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How does Genesis Auto Parts ensure the quality of their products?

Genesis Auto Parts maintains a high standard of quality by collaborating with reputable manufacturers and implementing a...
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Are there installation guides or resources provided with the parts?

Genesis Auto Parts generally offers various resources for part installation, including documentation, instructions, and...
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Returns and Exchanges

Can I return or exchange a part if it doesn't fit or if I change my mind?

Genesis Auto Parts allows returns or exchanges within a set time frame if items are unused and in original condition. Specific...
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Is there a warranty on the parts purchased from Genesis Auto Parts?

Genesis Auto Parts generally offers warranties on various parts purchased, but the details can differ based on the part and its...
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Payment and Pricing

What payment methods does Genesis Auto Parts accept?

Genesis Auto Parts typically accepts major credit cards like Visa and MasterCard, as well as PayPal for online transactions....
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Does Genesis Auto Parts offer a price match guarantee?

Genesis Auto Parts does not explicitly show a price match guarantee policy on their website. However, they typically offer...
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Ordering and Delivery

How long does it take for an order to be delivered?

Delivery times from Genesis Auto Parts depend on factors like shipping method, location, and part availability. Typically,...
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Can I track the status of my order on Genesis Auto Parts website?

Customers can track their orders on the Genesis Auto Parts website using a tracking number sent via email after confirmation....
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Shipping and Promotions

Does Genesis Auto Parts offer international shipping?

Genesis Auto Parts generally prioritizes customers in the United States, and international shipping may vary depending on...
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Can I sign up for a newsletter to receive updates and promotions?

Genesis Auto Parts likely provides a newsletter subscription on their official website, allowing customers to receive updates...
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