Is It Possible to Merge Two Gap Accounts?

There is no official way to merge two Gap accounts. If you need to consolidate your Gap shopping, the best thing to do is transfer your items from one account to the other. You can transfer your balance to another account if you have a Gap Credit Card. Finally, if you don't need both accounts, you can delete one of them. Just remember that deleting an account is a permanent action.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Gap has long been one of the go-to places for stylish, affordable clothing. With their online shopping platform, Gap has won over the hearts of many fashionistas who appreciate the convenience and variety that Gap offers. However, there may come a time when you need to merge two Gap accounts. Maybe you created a new account by accident or want to consolidate your shopping into one central location. Whatever the reason, you need to know about merging Gap accounts.

Can You Merge Two Gap Accounts?

Unfortunately, there is no official way to merge two Gap accounts. Gap only allows one account per email address, so if you have two Gap accounts, they must be associated with two different email addresses. You cannot merge these accounts or combine them in any way. You can contact Gap customer support to see if they can manually merge your accounts, but this is not guaranteed and will likely be a long and difficult process.

What You Can Do Instead

If you need to consolidate your Gap shopping, the best thing to do is transfer your items from one account to the other. Start by logging into the account that has the items you want to transfer. Add all the items you wish to transfer to your shopping bag, and then proceed to checkout. At the checkout page, enter the email address and password associated with the account to which you want to transfer the items. Once you have logged into the second account, all items in your shopping bag will be transferred.

Keep in mind that you can only transfer items that are currently in your shopping bag. If you have items in your wishlist or saved for later, you will need to add them to your shopping bag and then follow the steps above to transfer them to the other account.

Transfer Your Balance To Another Account

If you have a Gap Credit Card, you may be able to transfer your balance to another account. To do this, log into your Gap Credit Card account and click on the "Account Services" tab. Click on the "Transfer Balance" link and follow the instructions. You will need to have the account number and routing number for the account you're transferring the balance. Additionally, there is usually a fee associated with balance transfers, so be sure to check the terms and conditions of your Gap Credit Card before proceeding.

Delete One Account

If you don't need to keep both accounts for any reason, you may want to just delete one of them. Deleting an account is a permanent action, so be sure you no longer need the account before taking this step. If you're sure, log into the account you want to delete and click on the "My Account" tab. From there, scroll to the bottom of the page and click on the "Delete My Account" link. You will be asked to confirm that you want to delete your account; once you do, they will permanently delete your account. You can contact Gap customer support for assistance if you have any issues.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Is It Possible to Merge Two Gap Accounts?

Why does GetHuman Write How-to Guides for Gap Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Gap in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is It Possible to Merge Two Gap Accounts? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Gap

Asked 2 years ago
Updated a year ago
Viewed 1,375,452 times
Gap
How can I merge two Gap accounts?
Is it possible to link two Gap accounts?
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!