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GCT Customer FAQ

Top Answers & How-to Guides

What is GCT's Phone Number?

The question we are asked most often is about how to talk to GCT customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GCT Customer Questions

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Services Offered

What services does GCT provide?

GCT provides extensive logistics and transportation services, including both domestic and international freight shipping,...
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Can GCT help with international shipping?

GCT provides extensive logistics services, including international shipping, customs clearance, and freight forwarding. They...
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Are there specific industries you cater to?

GCT provides logistics and transportation services for various sectors, including retail, manufacturing, healthcare,...
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Do you offer warehousing solutions?

GCT provides a range of logistics services, including customized warehousing solutions with secure and efficient storage for...
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Quoting and Pricing

How do I get a quote for logistics services?

To get a logistics quote from GCT, visit their website for service details and look for a quote request form. Provide accurate...
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What is your standard turnaround time?

GCT's turnaround times differ based on the service utilized and shipment specifics. Ground transport times are impacted by...
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What is the cancellation policy for logistics services?

GCT's cancellation policy for logistics services varies by contract details. Generally, early cancellations may incur few fees,...
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What payment methods do you accept?

GCT offers various payment methods, including credit and debit cards, bank transfers, and electronic payments. Checks or cash...
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Shipping and Tracking

How do I track my shipment?

To track a shipment with GCT, visit their official website and use the dedicated tracking tool by entering the provided...
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What should I do if there is a shipping delay?

In the event of a shipping delay with GCT, remain calm and check your tracking information for updates. Delays can arise from...
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Is there a limit to the size or weight of items you can ship?

GCT imposes specific size and weight limits on shipments based on transport mode, destination, and item type. Standard shipping...
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Can I change shipment details after the order is placed?

Modifying shipment details after placing an order with GCT may be possible if done before processing or dispatch. Once in...
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Consultation and Feedback

How can I request a consultation?

To request a consultation with GCT, visit their website and look for sections related to consultations or quotes. You may find...
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What are your hours of operation?

GCT usually operates Monday through Friday, from eight AM to five PM, but hours can differ by location and service. Checking...
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How do I provide feedback on services?

To provide feedback on GCT's services, visiting their official website is recommended, as it often features a section for...
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GCT issues reported to GetHuman
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