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Can I return an item purchased online in-store?

Asked 2 years ago
Future Shop does allow customers to return items purchased online at their physical retail locations. However, it is essential to note that specific return policies may vary based on the type of product, and certain items may be subject to additional conditions. Typically, customers will need to have the original packaging, receipt, or proof of purchase when returning items in store. It is recommended to check the return policy for the specific product you are considering returning, as this will help clarify any restrictions or requirements. Additionally, it is a good idea to look on the current web page of Future Shop for the most up-to-date details about their return policy, including any time limits for returns and types of products that may be excluded from in-store returns. By doing this, you can ensure a smooth return experience while adhering to their policies.
Answered Sep 23rd 2025

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