Frigidaire Customer FAQ

Finding the model number of a Frigidaire appliance is quite straightforward, and it is important for troubleshooting or when purchasing parts. Typically, the model number is located on a nameplate or sticker attached to the appliance. The exact location can vary depending on the type of appliance you have. For refrigerators, the model number can generally be found on the inside wall of the refrigerator section, often near the food storage shelves. In some models, it may also be located on the ceiling of the fridge compartment or on the side wall when you open the door. For ovens or ranges, the model number is usually found on the frame behind the oven door or on the side edges of the cooktop. For dishwashers, you may find it on the door at the edge, or sometimes on the side panel once the door is opened. If you are looking for the model number of a washer or dryer, check the door frame or the inside of the door. If you need to ensure you are looking in the right place, Frigidaire's website offers detailed guides on where to locate these numbers, providing a visual reference that can be quite helpful.

It's common for new ovens to emit a burning smell during the first few uses. This smell usually comes from the protective oils or coatings on the oven components burning off. To help reduce this smell, it’s advised to run the oven empty at a high temperature for about 30 minutes. Ensure proper ventilation by opening windows or using kitchen exhaust fans. If the smell persists beyond a few uses or if it becomes more intense, we recommend checking the user manual for troubleshooting tips or ensuring that there are no foreign objects inside the oven.

To reset the temperature in your Frigidaire upright freezer, locate the temperature control dial or digital display inside the freezer. For models with a dial, turn it to the desired temperature setting. For digital displays, press the appropriate buttons to adjust the temperature settings. Wait 24 hours for the temperature to stabilize after making adjustments. Always consult your specific model's manual for precise instructions.

The CE error code on your Frigidaire refrigerator typically indicates a communication error, often related to the control board or wiring. To correct this issue, try unplugging the refrigerator for about five minutes to reset the system. Once plugged back in, check to see if the error code has cleared. If the issue persists, refer to the user manual for additional troubleshooting steps or consider professional service, as it may require expert attention.

We recommend checking your recent transactions for any potential errors. If you believe the charge is incorrect, it's advisable to contact your financial institution to dispute the charge. They can provide guidance on the next steps to take for resolving unauthorized transactions. For specific inquiries about your account, please refer to the contact information available on this page.