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Free Spirit Customer FAQ

Top Answers & How-to Guides

What is Free Spirit's Phone Number?

The question we are asked most often is about how to talk to Free Spirit customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I check my Free Spirit account balance?

To check a Free Spirit account balance, users can log into the Free Spirit website by entering their member number or email and...

What happens if I close my Free Spirit account?

Closing a Free Spirit account results in the loss of any accumulated, unexpired miles and forfeits loyalty benefits. It is wise...
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Recent Free Spirit Customer Questions

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Earning Miles

What rewards can I earn as a Free Spirit member?

Free Spirit members can earn rewards such as Free Spirit Miles on eligible flights, which can be redeemed for travel. Members...
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Can I earn miles on flights with partner airlines?

Yes, members of the Free Spirit program can earn miles on partner airlines, but eligibility varies by airline and flight....
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Can I earn miles for other services beyond flights?

Members of the Free Spirit program can earn miles not only through flights but also by engaging in a variety of services such...
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Managing Miles

How do I redeem my Free Spirit miles?

Members can redeem Free Spirit miles by logging into their account on the Free Spirit website. After accessing the booking...
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How can I check my Free Spirit account balance?

To check a Free Spirit account balance, users can log into the Free Spirit website by entering their member number or email and...
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What is the mileage expiration policy?

The Free Spirit mileage expiration policy states that miles will expire after twelve months of inactivity. Members can prevent...
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What should I do if my miles don’t post after a flight?

If miles do not show up after a flight, wait a few days, as posting usually takes five to seven days. Verify your Free Spirit...
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Can I transfer my miles to someone else?

Members of the Free Spirit program cannot transfer their miles directly to others, but they can use their miles to book flights...
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Membership Information

How do I become a member of the Free Spirit program?

To join the Free Spirit program, individuals should go to the official Spirit Airlines website, where they can find a simple...
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Is there a fee to join Free Spirit?

Joining the Free Spirit loyalty program is completely free of charge. New members can create an account without any expense,...
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What happens if I close my Free Spirit account?

Closing a Free Spirit account results in the loss of any accumulated, unexpired miles and forfeits loyalty benefits. It is wise...
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Promotions and Upgrades

Are there special promotions for Free Spirit members?

Free Spirit members benefit from various special promotions such as bonus miles, discounted fares, and exclusive travel deals...
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How can I use my miles for travel upgrades?

To use Free Spirit miles for travel upgrades, passengers must check if their fare type qualifies, as upgrades are usually...
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Account Management

How can I track my flights and earn rewards?

Members of the Free Spirit loyalty program can earn miles by booking flights through Spirit Airlines. To track flights, they...
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What should I do if I forget my Free Spirit account password?

To reset a forgotten Free Spirit password, one should visit the Free Spirit website and click on the "Forgot Password" option....
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