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Foscam Customer FAQ

Top Answers & How-to Guides

How do I Contact Foscam Customer Service?

The question we are asked most often is about how to talk to Foscam customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I connect multiple cameras to a single account?

Yes, you can connect multiple cameras to a single account with Foscam. Our cameras are designed to be easily integrated and managed...

What is the warranty period for Foscam cameras?

The warranty period for Foscam cameras is one year from the date of purchase. During this time, Foscam offers comprehensive coverage...
Ask any question you have about Foscam customer service, get an answer now.
Contact Foscam customer service

Performance

What is the recommended internet speed for optimal camera performance?

For optimal camera performance, we recommend an internet speed of at least 2 Mbps (megabits per second) for smooth and uninterrupted...
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Accessibility

Can I view my camera feed on multiple devices?

Yes, you can view your camera feed on multiple devices with Foscam. Our cameras are designed to be compatible with a range of devices,...
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Wireless Connectivity

What is the maximum range of the camera's wireless connectivity?

The maximum range of the camera's wireless connectivity depends on various factors, including the environment and potential obstructions....
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Storage

What are the storage options for camera recordings?

Foscam offers multiple storage options for camera recordings. Firstly, users can store their footage directly on the camera itself...
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Compatibility

Can I use the camera with third-party surveillance software?

Yes, the Foscam camera is compatible with third-party surveillance software. The camera supports ONVIF protocol, enabling seamless...
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Remote Control

Can I pan, tilt, and zoom the camera remotely?

Yes, Foscam cameras can be remotely controlled for panning, tilting, and zooming. With the use of the Foscam mobile app or web interface,...
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Multi-camera Setup

Can I connect multiple cameras to a single account?

Yes, you can connect multiple cameras to a single account with Foscam. Our cameras are designed to be easily integrated and managed...
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Warranty

What is the warranty period for Foscam cameras?

The warranty period for Foscam cameras is one year from the date of purchase. During this time, Foscam offers comprehensive coverage...
Read more

Help me with my Foscam customer service issue

Ask any question you have about Foscam customer service. We will do our best to get you answers right away.
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