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What is FootSmart's return policy?

Asked 2 years ago
FootSmart has a return policy designed to ensure customer satisfaction. Generally, customers may return unworn items within a specified period of time from the date of purchase. This includes footwear, foot care products, and other supplies. To qualify for a return, items should ideally be in their original packaging and accompanied by any accessories that were included. If customers have purchased a product that is defective or damaged, FootSmart generally encourages returns and exchanges to address the issue. For health and hygiene reasons, certain items such as opened personal care products may not be eligible for return, so it is important to review the details on the current website. Customers should also be aware that shipping fees might not be refundable. It is always a good idea to check the most up-to-date return policy on the FootSmart website, as policies may change over time. For those looking for specific guidance or instructions on how to return an item, the website provides detailed information that can be quite helpful.
Answered Sep 20th 2025

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