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Can I exchange an item for a different size or color?

Asked 2 years ago
FootSmart.com typically allows exchanges for items, including different sizes or colors, as long as the merchandise meets certain conditions. Customers should ensure that the items are in their original condition, with all tags attached and without signs of wear. It is important to check the specific return and exchange policy outlined on the FootSmart website for the most accurate and detailed information regarding timeframes and procedures. In most cases, items can be exchanged within a specified period, provided they are undamaged and unused. When considering an exchange, it is advisable to begin the process as soon as possible to ensure eligibility. Detailed instructions on how to initiate an exchange process can usually be found on the FootSmart website, so taking a moment to review the current policy can be very helpful.
Answered Sep 20th 2025

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