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What are the processing times for exchanges?

Asked 2 months ago
FootSmart.com typically processes exchanges within a specific timeframe, although the exact duration may vary based on factors such as the shipping method selected and the location of the warehouse. Generally, once the returned item is received and inspected, the exchange can take up to several business days to process. The speed at which the exchange is completed is dependent on the processing times of the shipping carriers as well. Customers can expect to receive a confirmation email once the exchange has been initiated, detailing the next steps. For the most accurate and current information regarding processing times and policies, it is advisable to check the relevant sections on the FootSmart.com website. This resource provides essential details that can help guide customers through the exchange process effectively.
Answered Sep 20th 2025

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