Can I cancel or modify my order?

Yes, you can cancel or modify your order with Focal Point Systems, but certain conditions apply. If you wish to cancel or modify your order, please contact our customer service within 24 hours of placing your order. We will do our best to accommodate your request if the order has not been shipped yet. However, if the order has already been processed or shipped, it may not be canceled or modified. In such cases, you may need to return the product following our return policy guidelines. Please note that if you cancel or modify an order, it may affect the delivery timeline and any applicable fees or charges. We recommend reaching out to our customer service team for further assistance regarding your specific order.