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Can I cancel my order?

Asked 2 years ago
Cancelling an order on FocalMall.com depends on specific circumstances and timing. Generally, FocalMall allows cancellations if the request is made before the order has been processed or shipped. Once an order is in transit or has already been shipped, cancellation may no longer be possible, and you might need to consider a return once you receive the item. It is advisable to check the details available on the current web page for specific information on their cancellation policy. Additionally, the order confirmation email may contain helpful instructions on how to proceed with a cancellation request. If you have more pressing inquiries about your order status or need assistance, looking on the website for the appropriate contact information may be beneficial.
Answered Oct 6th 2025

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