What should I do if I receive a damaged product?

Asked a year ago
If you receive a damaged product, please contact our customer service team as soon as possible to report the issue. They will guide you on next steps, which may include providing evidence of the damage such as photos and filling out a return or exchange form. It's important to communicate the issue promptly to ensure a replacement or refund can be processed efficiently. Customer satisfaction is our top priority, and we will work with you to resolve the situation in a timely manner. Thank you for bringing this to our attention.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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