What should I do if I experience a power outage?

Asked 6 months ago
If you experience a power outage, the first step is to report it to FirstEnergy by following the instructions provided on their website or contacting their customer service. In the meantime, it is recommended to unplug major appliances to prevent damage from power surges once the power is restored. Use flashlights instead of candles for lighting and avoid opening the refrigerator unless absolutely necessary to help keep food cold longer. Stay updated on the status of the outage through FirstEnergy's website or social media channels for any relevant information or estimated restoration times. Stay safe and follow any additional instructions provided by FirstEnergy during the outage.
Answered Mar 9, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call FirstEnergy?

If you need to call FirstEnergy customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call FirstEnergy

FirstEnergy

Find a list of many popular FirstEnergy questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call FirstEnergyFirstEnergy Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!