What should I do if I experience a power outage?
If you experience a power outage, the first step is to report it to FirstEnergy by following the instructions provided on their website or contacting their customer service. In the meantime, it is recommended to unplug major appliances to prevent damage from power surges once the power is restored. Use flashlights instead of candles for lighting and avoid opening the refrigerator unless absolutely necessary to help keep food cold longer. Stay updated on the status of the outage through FirstEnergy's website or social media channels for any relevant information or estimated restoration times. Stay safe and follow any additional instructions provided by FirstEnergy during the outage.
Answered Mar 9, 2024
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