How Do I Get My Confirmation Booking with Finnair?

Booking a flight can either be relaxing or stressful, but Finnair does its best to remove any pressure if you miss your booking email. Checking your spam folder and calling Finnair's customer service agents if you don't receive the emails are two solutions to this problem. You can also call or live chat with the agents, who can book your flight and answer any questions.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Who wouldn't love to be on a fantasy vacation right now? Every day, there are people booking impressive vacation packages from the comfort of their homes. Soon, their daydreams will become reality. First, these people need to make sure they receive their booking confirmations since many airlines like Finnair send tickets electronically. Travelers can't afford to miss receiving their booking confirmation. The question is what happens if you don't receive your confirmation? How can you get a new one if there's a problem? This guide will help you answer those questions.

Common Scenarios

One of the most common reasons why you don't receive your booking confirmations is because the email address is incorrect. Sure, you can make sure to double-check your information before hitting that submit button, but Finnair has a different solution if you need another copy of the confirmation. Simply sign in to the Manage Booking section using your family name and booking code, then update your contact information. Next, go to the contact and request forms tab of the website for the form called "order your e-ticket receipt." Filling this out will send you a new confirmation.

However, if you don't receive the first confirmation within 24 hours of booking or have a double booking, then you would need to call Finnair's customer service representatives. It's also recommended that you speak with the airline's live chat while you are booking your reservation. The agents would be able to answer any questions you have in real-time. Please note that a service fee applies for expired reservations. You will also receive two emails when you book, one is the confirmation and the other is the e-ticket. You should also check your junk or spam folder for confirmation emails.

Finnair allows its customers to book flights by phone or chat and your payment link will be sent by text or email. You can forward the text to another person if needed but the link is valid for five hours.

If you booked through a travel agent or another airline, you would need to contact them for the receipt.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Get My Confirmation Booking with Finnair?

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How do I get my booking confirmation with Finnair
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