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Fibertel Customer FAQ

Top Answers & How-to Guides

What is Fibertel's Phone Number?

The question we are asked most often is about how to talk to Fibertel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my current internet service to Fibertel?

Transferring your internet service to Fibertel is possible and commonly executed by customers. The process involves evaluating...

What are the payment options for Fibertel services?

Fibertel provides a range of payment methods, including bank debit, credit cards, and some cash options at authorized sites....
Ask any question you have about Fibertel customer service, get an answer now.
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Recent Fibertel Customer Questions

no encuentro como cambiar la clave de mi correo electrónico

Para cambiar la contraseña de tu correo electrónico de Fibertel, primero debes ingresar a tu cuenta en el sitio web de Fibertel. Una vez que estés en tu cuenta, busca las opciones de configuración o perfil. Aquí debes encontrar una opción para cambiar tu contraseña. Sigue las instrucciones del sitio web para cambiarla. Asegúrate de elegir una contraseña segura que incluya una combinación de letras, números y símbolos. Una vez que hayas cambiado tu contraseña, asegúrate de recordarla para futuros inicios de sesión.
Asked May 31, 2024 10:03 AM

Help me with my Fibertel customer service issue

Services and Plans

What services does Fibertel offer?

Fibertel offers various internet services, including high-speed broadband access through fiber optic and cable connections....
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What are the different internet plans available?

Fibertel provides various internet plans to accommodate different customer needs, offering choices based on speed and...
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What types of internet services do you offer?

Fibertel mainly provides high-speed broadband Internet services, primarily through fiber optic technology for superior speed...
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Does Fibertel offer bundle packages for services?

Fibertel does offer various bundle packages that combine services like internet, television, and phone, allowing customers to...
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Installation and Equipment

What equipment is required for Fibertel installation?

For installing Fibertel, essential equipment includes a modem for network connection, and possibly a separate router for...
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What is the coverage area for Fibertel services?

Fibertel offers internet services across various regions in Argentina, mainly focusing on urban areas and expanding to suburban...
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What are the steps for changing my installation appointment?

To change an installation appointment with Fibertel, users should visit the website to find information about managing...
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How do I return equipment to Fibertel if I cancel my service?

When cancelling service with Fibertel, it is essential to return any provided equipment, such as modems. Customers should...
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Speed and Performance

What is the average internet speed provided by Fibertel?

Fibertel provides various internet speed plans that generally start at around 100 Mbps, with options reaching up to 1 Gbps in...
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What is the process for troubleshooting slow internet speeds?

To troubleshoot slow internet speeds, first conduct a speed test to verify your Fibertel plan's expected speed. Check if other...
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Are there any data caps associated with Fibertel internet plans?

Fibertel offers various internet plans, and data caps can vary by plan. While many providers are now offering unlimited data...
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Account Management

Can I transfer my current internet service to Fibertel?

Transferring your internet service to Fibertel is possible and commonly executed by customers. The process involves evaluating...
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What are the payment options for Fibertel services?

Fibertel provides a range of payment methods, including bank debit, credit cards, and some cash options at authorized sites....
Read more

Is there a contract or cancellation fee with Fibertel?

Fibertel's services can involve contracts and potential cancellation fees, depending on the specific plan chosen. Some plans...
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Is there a trial period for new customers?

Fibertel generally offers various plans for new customers, and information about trial periods may vary. It is advisable to...
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How can I upgrade my current Fibertel plan?

To upgrade a Fibertel plan, log in to your account on the official Fibertel website and check for options to review and compare...
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Can I use my Fibertel service while traveling?

Fibertel services are primarily designed for fixed broadband use at home and are not intended for portable use while traveling....
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Customer Support

Does Fibertel offer technical support for customers?

Fibertel provides technical support to its customers, addressing issues related to connectivity, device troubleshooting, and...
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What should I do if I experience technical issues with my Fibertel service?

If technical issues arise with Fibertel service, users should first check for local outages on the Fibertel website. They can...
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What support options does Fibertel provide for technical issues?

Fibertel offers various support options for technical issues, including an FAQ section on their website, live chat support for...
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We look to the Fibertel issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Fibertel issues reported to GetHuman

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