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FannieMay.com Customer FAQ

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What is FannieMay.com's Phone Number?

The question we are asked most often is about how to talk to FannieMay.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent FannieMay.com Customer Questions

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Ordering Information

How can I apply a coupon code to my order?

To use a coupon code on FannieMay.com, customers should go to the checkout page, enter the code in the designated field, and...
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What payment methods are accepted on FannieMay.com?

FannieMay.com accepts various payment methods, including major credit cards like Visa and PayPal. Gift cards may also be used...
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Can I track my order once it has been placed?

Customers can track their orders on FannieMay.com after placement. They usually receive a confirmation email containing...
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How long will it take for my order to be delivered?

Delivery times for orders from FannieMay.com can vary based on factors like item selection and shipping method, generally...
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Can I cancel or modify my order after it has been placed?

FannieMay.com generally permits order cancellations or modifications if the order has not yet been processed or shipped. It is...
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Can I pick up my order in-store?

Fannie May Chocolates allows customers to pick up certain orders in-store, depending on location. During checkout on their...
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Dietary Options

Do you offer any gluten-free options?

Fannie May Chocolates aims to meet various dietary needs, including gluten-free options, but it is essential for consumers to...
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Are your products made with any artificial ingredients?

Fannie May Chocolates emphasizes quality and uses many natural ingredients, but some products may contain artificial...
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What should I do if I have dietary restrictions?

For those with dietary restrictions considering Fannie May products, it is crucial to review ingredient lists and allergen...
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Shipping and Delivery

What is the shipping cost for online purchases?

Shipping costs for online purchases at FannieMay.com vary based on factors like delivery location, order size, and shipping...
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Is gift wrapping available for online orders?

Fannie May Chocolates provides gift wrapping for online purchases, allowing for a personalized touch. Customers can usually...
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Do you offer international shipping?

FannieMay.com mainly targets shipping within the United States, with international shipping options dependent on factors like...
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Promotions and Discounts

Are there any discounts or promotions available on FannieMay.com?

FannieMay.com frequently updates its discounts and promotions, featuring seasonal sales and special offers on a variety of...
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Do you offer corporate gifting options?

Fannie May Chocolates offers a range of corporate gifting options that include gourmet chocolates and customizable gift baskets...
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