How Do I Contact Customer Support from FanDuel?
With the advent of the online world, the expansion of customer service was also necessary. Many companies utilize their FAQs pages the most by installing a search feature and organizing the help articles by topic. FanDuel is one company that accomplishes this well in spite of not having a direct telephone number. Customers can reach support by email or chat, as well as visiting the support pages to be better informed.
Sports gambling has become a major business, especially in the online world. FanDuel is one such company that provides online gambling and betting products. Of course, any company with many products means that there'll be a time you need to get in touch with customer service regarding them. This guide will show you how. Keep in mind that FanDuel has two methods for customers to receive the support they need: the help forum and customer service email.
The Support Pages
The quickest way to get answers is to check out the FAQs page. Short for frequently asked questions, this page often lists all the answers to some of the most common problems faced by account holders, so it's worth checking to see if your problem has been faced before.
The fastest way to get to the support pages is to visit the FanDuel website and scroll to the bottom of the page, where you should see multiple columns of links. The support pages is the first link in the About Us column on the left-hand side of the page. From here, you should be taken to a new webpage with a green Visit FAQs button. The next page you see will have options to do a search or to browse common topics you might have questions on.
Direct Support
Although support pages are great if you like researching issues yourself, but sometimes you need to talk to someone. This company has a chat feature on the support pages just for this purpose. Simply click the blue chat box on the lower right-hand corner and enter your details. You'll need to provide your first and last name, email address, product-type, subject and state. Once you're ready, click the Start Chatting button to be connected to a FanDuel representative.
Another useful way to connect with FanDuel customer service is to send them an email. This is a good option if your issue doesn't feel too pressing but you want to make sure the company is aware of it. Email is also a good way to open a support ticket when you don't have time to use the chat feature yet.
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