Expensify Customer FAQ

To set up your Expensify account for Expensify credit cards, ensure you have completed the necessary steps in your account settings. Check that your credit card is linked correctly and that you've provided all required information. If issues persist, reviewing your settings or any alerts within the app may help resolve the problem.

To sync Expensify with Sage Intacct and ensure expense types are correctly mapped, verify that the expense types in Expensify match the account classifications in Sage Intacct. You may need to configure the mapping settings in the Expensify integration settings for Sage Intacct. Make sure all the necessary permissions and configurations are properly set in both applications. If the problem persists, checking the integration documentation within Expensify might provide additional guidance.

To delete the Expensify app from your phone, first locate the app's icon on your home screen or in your app drawer. For Android users, tap and hold the icon until a menu appears, then select "Uninstall." Confirm that you want to delete the app and it will be removed. For iPhone users, tap and hold the Expensify icon until it starts to wiggle. Tap on the "X" that appears in the top left corner of the icon, then tap "Delete" to confirm. Note that deleting the app will not delete your Expensify account or any expense reports you've created.