Euro Wings Customer FAQ

If you miss a connection flight due to a delay with Eurowings, you may be eligible for rebooking on the next available flight to your destination. It's important to address this situation immediately at the airport with our staff for assistance. Depending on the circumstances, you may also have rights regarding compensation for the delay, as per EU regulations. Make sure to keep all relevant travel documents handy during this process.

To update your passport numbers for an existing reservation, you can do so through the website by logging into your booking. There should be an option to manage your reservation, which typically allows for updates to passenger details. Ensure to have the new passport information ready to make the necessary changes.

With a 3.5-hour layover in Germany, you should have enough time to comfortably make your connecting flight. Ensure you check the departure gates and any necessary immigration or security procedures at the airport. Have a great trip with Euro Wings!

To correct a mistyped name on your booking JLL6JA, please refer to the instructions for name changes in your booking confirmation or on the Euro Wings website. It's important to make corrections as soon as possible, as specific policies and deadlines apply for name changes. For detailed guidance on this process, please check the relevant section in your booking information.

We regret to inform you that changing the title on a booking (Mr to Mrs) is not typically allowed as it generally implies a change in passenger, which is strictly against Euro Wings' policy. Errors of this nature may require a new booking to be accurate. It's always important to ensure that booking details match your legal identification you will use during check-in and security procedures. Please ensure all details are accurate when initially making bookings to avoid complications.