EnglishTeaStore.com Customer Service

Ways to contact EnglishTeaStore.com and solve common issues

Use EnglishTeaStore.com's Phone Number

EnglishTeaStore.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for EnglishTeaStore.com

Contacting EnglishTeaStore.com customer support

Below you can compare and contrast the 2 ways to contact EnglishTeaStore.com by looking at which ones are the fastest and which ones other customers recommend the most for solving EnglishTeaStore.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact EnglishTeaStore.com across the following channels: Phone, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins56
Live Chat at englishteastore.com
Customer Service
2 mins34

EnglishTeaStore.com: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for EnglishTeaStore.com.
What types of tea do you sell?
At EnglishTeaStore.com, we offer an extensive range of teas to satisfy all taste preferences. Our diverse selection covers various types, ensuring something for everyone. Choose from classic black teas like Earl Grey, English Breakfast, and Darjeeling. For those seeking a milder flavor, we have green teas such as Jasmine, Sencha, and Matcha. Herbal tea enthusiasts can indulge in aromatic blends like Chamomile, Peppermint, and Rooibos. We also cater to adventurous palates with unique infusions like Chai, Hibiscus, and Fruit teas. Additionally, white teas, oolong teas, and decaffeinated options are available. Whether you seek an energizing morning cup or a soothing evening blend, browse our website to explore the extensive tea collection that we proudly offer.
Do you offer international shipping?
Yes, EnglishTeaStore.com offers international shipping to customers worldwide. Whether you are located in Europe, Asia, Australia, or any other part of the world, we can deliver our quality teas and products directly to your doorstep. We understand that our customers have a passion for English tea and we strive to make it accessible to everyone. Our international shipping rates are competitive and vary depending on the destination and weight of the package. Additionally, we take great care in packaging our products to ensure they arrive in excellent condition. Please note that international customers are responsible for any applicable customs duties or taxes. Begin your English tea journey with us today and enjoy the convenience of international shipping from EnglishTeaStore.com.
Do you offer organic tea options?
Yes, we offer a wide range of organic tea options. At EnglishTeaStore.com, we understand the importance of organic products for our customers who prefer a healthier and more sustainable tea choice. Our selection includes a variety of organic teas, including black, green, herbal, and flavored teas. These teas are sourced from ethically responsible tea gardens that follow organic farming practices, ensuring that no harmful chemicals or pesticides are used during cultivation. We prioritize quality, taste, and customer satisfaction, which is why we handpick only the finest organic teas for our customers to enjoy. So whether you are looking for a classic black tea or a refreshing herbal blend, you can find a delicious and organic option at EnglishTeaStore.com.
Do you sell tea in bulk or wholesale?
Yes, English Tea Store offers tea in both bulk and wholesale quantities. Whether you are a tea enthusiast or a business owner, we have you covered. Our bulk tea selection includes a variety of loose leaf teas, tea bags, and tea samplers that are perfect for personal use or hosting events. For those who wish to purchase tea on a larger scale, our wholesale program is designed to cater to businesses and retailers. We offer competitive pricing and a wide range of teas, allowing you to stock up on your favorite blends or expand your offering to customers. With English Tea Store, you can enjoy high-quality tea in any quantity that suits your needs.
How long will it take for my order to arrive?
The delivery time for your order varies depending on the shipping method chosen and your location. At EnglishTeaStore.com, we strive to process and ship orders as quickly as possible. For orders within the United States, standard shipping usually takes between 3 to 7 business days, while expedited shipping can take 1 to 3 business days. International orders typically take longer to arrive, averaging between 7 to 21 business days, depending on the destination and customs clearance. Please note that these estimated delivery times are not guaranteed and may be subject to unforeseen delays. For more precise information, you can check the estimated delivery time during the checkout process or contact our customer service team for assistance.
Can I request a catalog?
Yes, you can request a catalog from EnglishTeaStore.com for free. Our catalog showcases an extensive range of quality tea products and accessories. To request a catalog, simply visit our website and click on the "Catalog Request" link located at the top or bottom of the page. Fill out the provided form with your name, mailing address, and email address. Alternatively, you can also give us a call and speak to one of our friendly customer service representatives who will be happy to assist you in requesting a catalog. Our catalog provides a convenient way to browse and explore our wide selection of teas, tea sets, teapots, biscuits, and more. Start your tea journey today with our catalog!
Can I purchase teaware and accessories from your website?
Yes, you can purchase a wide array of teaware and accessories from our website. At EnglishTeaStore.com, we understand the importance of having the right tools to enhance your tea-drinking experience. Our online store offers a comprehensive selection of teaware and accessories to cater to all your needs. Whether you are looking for teapots, tea cups, mugs, tea infusers, or tea cosies, we have it all. We also provide a variety of tea-related accessories such as tea spoons, sugar bowls, and biscuit tins. Our teaware and accessories are carefully curated to ensure quality and durability, so you can savor your favorite brews with style and elegance. Visit our website today to explore our extensive collection and elevate your tea-drinking ritual.
There's more!
Click below to show 5 more questions, answers, and complete guides to common EnglishTeaStore.com customer support problem.

Does GetHuman work with EnglishTeaStore.com?

GetHuman does not work with EnglishTeaStore.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to EnglishTeaStore.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check EnglishTeaStore.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting EnglishTeaStore.com at a Glance

EnglishTeaStore.com has 1 chat option
EnglishTeaStore.com has no customer email
EnglishTeaStore.com has no help forum
EnglishTeaStore.com has no twitter handle
EnglishTeaStore.com has no facebook page
Contact information overview

Answered on this page:

Are there any discounts or promotions available?
What are your shipping options and rates?
Can I track my order?
What is your return policy?
Solutions to common issues

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