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Elderly.com Customer FAQ

Top Answers & How-to Guides

What is Elderly.com's Phone Number?

The question we are asked most often is about how to talk to Elderly.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I unsubscribe from your newsletter?

To unsubscribe from the Elderly.com newsletter, locate the unsubscribe link in the email and follow it to a confirmation page....

Can I track my order?

Yes, tracking orders with Elderly.com is possible after shipping confirmation is received via email, which includes a tracking...
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Recent Elderly.com Customer Questions

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Account and Orders

How can I unsubscribe from your newsletter?

To unsubscribe from the Elderly.com newsletter, locate the unsubscribe link in the email and follow it to a confirmation page....
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Can I track my order?

Yes, tracking orders with Elderly.com is possible after shipping confirmation is received via email, which includes a tracking...
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What payment methods do you accept?

Elderly.com usually supports various payment methods like credit and debit cards, including Visa, MasterCard, American Express,...
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Can I cancel or modify my order after it has been placed?

The ability to cancel or modify an order at Elderly.com depends on its status and the company’s policies. Generally, prompt...
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Can I track my order?

Yes, tracking orders with Elderly.com is possible after shipping confirmation is received via email, which includes a tracking...
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Products and Discounts

What types of products are available on Elderly.com?

Elderly.com provides a wide variety of products geared toward supporting seniors and their caregivers. They offer mobility aids...
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Are there any discounts available for senior citizens?

Seniors can often find discounts in various areas such as retail, dining, travel, and attractions. While Elderly.com does not...
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Do you have a size guide for clothing items?

Elderly.com provides a size guide on clothing product pages, which helps customers select the appropriate fit. This guide...
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Are there any warranties on products?

Elderly.com usually includes warranty information on their product listings, which varies by product type and manufacturer....
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Shipping and Returns

What is your return policy?

Elderly.com has a return policy that generally allows returns within about thirty days, requiring items to be in original...
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How long does it take to receive a refund?

The duration to receive a refund from Elderly.com varies, typically ranging from a few days to several weeks, influenced by...
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Do you offer free shipping?

Elderly.com typically does not offer free shipping for all orders, but availability may depend on specific items or promotions....
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Senior Care Resources

What other special services do you offer for elderly support?

Elderly.com offers diverse services for elderly support, including daily living assistance, transportation, health care...
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Do you provide information about financial assistance for seniors?

Elderly.com is a great resource for seniors seeking information on financial aid options, including government programs like...
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What types of resources do you offer for senior care?

Elderly.com offers a wide range of resources for senior care, including information on various assistance options, articles on...
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How can I find senior services in my area?

To locate senior services in your area, use online resources like Elderly.com, which lists various local options. Check with...
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