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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Elderly.com, the ability to cancel or modify it depends on various factors including the status of the order and the specific policies of the company. Generally, it is recommended to act quickly if one wishes to make changes. If the order has not yet entered the shipping process, it may be possible to modify or cancel the order. To determine the exact procedure, it is beneficial to consult the information available on the Elderly.com website. They often provide specific guidelines regarding order modifications and cancellations. This information may include time frames for making changes and any potential fees that could apply. If the order has already been processed or shipped, there might be different options available, such as initiating a return after receiving the product. It is always useful for customers to review the policies outlined on the website or check the order confirmation email for specific instructions related to cancellations or modifications. For the most current and accurate details, visiting the relevant section of the Elderly.com website is encouraged.
Answered Oct 3rd 2025

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