What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product from Eilatan.com, please contact our customer service team as soon as possible to resolve the issue. Be sure to provide detailed information about the problem, including photos if possible. Our team will work quickly to assess the situation and provide a solution, which may include a replacement, refund, or store credit. Your satisfaction is our top priority, and we will do our best to make sure you are taken care of. Thank you for shopping with Eilatan.com.