How do I request a refund or exchange?

Asked a year ago
To request a refund or exchange, simply contact our customer service team via email or phone with your order details and reason for return/exchange. They will assist you with the next steps, which may include providing a return shipping label for sending back the item. Refunds will be issued once the returned item is received and inspected, while exchanges will be processed promptly. Please note that items must be in their original condition and packaging to be eligible for a refund or exchange. We strive to make the process as smooth and convenient as possible for our customers, so feel free to reach out if you have any questions or concerns.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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