Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed, but it must be done within a certain timeframe. At Eilatan.com, we understand that circumstances can change after making a purchase. To cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request; however, it depends on whether the order has already been processed or shipped. If it has not been processed, we will cancel or modify the order accordingly. However, if the order has been shipped, we cannot cancel or change it. In such cases, you may need to follow our return policy and request a return or exchange after receiving the package. For further assistance, please reach out to our friendly customer service team.
Answered May 3, 2024
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